Frequently Asked Questions
Have Any Questions?
Find answers to the most common questions about orders, delivery, exchange and products.
If you still need help, feel free to contact our support team.
We offer Authentic Spiritual & Modern Affordable jewellery for Men & Women including:
Chains, bracelets & rings (Men)
Earrings, pendants & minimal rings (Women)
Korean-style & trendy fashion jewellery
- Rudraksha Collection, Crystal & Healing Religious Pendants, Spiritual Wearables, (Spiritual Jewellery)
Our price range starts from ₹199.
Yes — our jewellery is lightweight, skin-safe and comfortable for everyday use.
However, avoid contact with water, perfume and sweat for longer durability.
Yes, COD is available on most orders across India.
Orders are usually processed within 24–48 hours.
Estimated delivery time:
Metro Cities: 3–5 working days
Other Locations: 4–7 working days
(Delays may occur due to weather, holidays or courier issues.)
You will receive a tracking link via email / WhatsApp after dispatch.
You can also track orders from our Track Order page using your Order ID.
Currently, we ship only within India.
Yes — we offer 7-Day Easy Exchange / Replacement in cases of:
Wrong or damaged product received
Defective item
Size or style exchange
Please refer to our Return & Exchange Policy for full details.
For hygiene reasons, earrings & piercing jewellery are not returnable,
except in case of wrong or damaged product.
Refunds are allowed only in special cases, such as:
Product out of stock for exchange
Order cancelled before dispatch
Otherwise, exchange / replacement will be provided.
Please contact us within 48 hours with product photos at:
📩 contact@growola.com
Our team will help with replacement or exchange.
Fashion jewellery may experience minor fading over long-term use.
To increase life:
Store in a dry pouch
Avoid perfume, sweat & chemicals
Remove before bathing or sleeping
You can reach us via:
Email: contact@growola.com
WhatsApp Support +91 6203809658
Contact Page on the website
We usually reply within 24 hours (Mon–Sat).